Welcome to JSC 'UAPF’ website
Almaty Address: 153/1 Shevchenko St. (Auezov street corner), Almaly district
x

Chose branch:

  • Abay
  • Abay (village)
  • Aiteke
  • Akkol
  • Accu
  • Akkystau
  • Akmol
  • Aksay
  • Aksu
  • Aksu (village)
  • Aksu Ayuly
  • Aksuat
  • Aktau
  • Aktobe
  • Aktogay (village)
  • Aktogay (village)
  • Aktogay (station)
  • Alga
  • Almaty
  • Amangeldy
  • Aralsk
  • Arkalyk
  • Arshaly
  • Arys
  • Asa
  • Astana
  • Astrakhanka
  • Centre
  • Atasu
  • Atbasar
  • Atyrau
  • Auliekol
  • Ayagoz
  • B.Momyshuly
  • Badamsha
  • Bakanas
  • Balkashino
  • Balpyk bi
  • Balkhash
  • Bayanaul
  • Beyneu
  • Beskaragay
  • Bishkul
  • Borovskoe
  • Borodulikha
  • Botakara
  • Bulaevo
  • Ganyushkino
  • deep
  • Denisovka
  • Derzhavinsk
  • Egindikol
  • Yereimentau
  • Esik
  • Yesil
  • Zhaksy
  • Zhalagash
  • Zhanakorgan
  • Zhanaozen
  • Zhanatas
  • Zhangala
  • Janibek
  • Zhansugurov
  • Zharkent
  • Zhezkazgan
  • Zhezkent
  • Zhelezinka
  • Zhetysai
  • Zhitikara
  • Zhosaly
  • Zhympity
  • Zaisan
  • Zatobolsk
  • Zerenda
  • Zyryanovsk
  • Inder
  • Irgiz
  • Irtysh
  • Kaztalovka
  • Kazygurt
  • Kalbatau
  • Kamysty
  • Kandyagash
  • Kapchagay
  • Karabalyk
  • Karabulak
  • Karaganda
  • Karazhal
  • Karamendy
  • Karasu
  • Karatau
  • Karatobe
  • Guard
  • Karauylkeldy
  • Karkaralinsk
  • Kaskelen
  • Kasim Kaysenova
  • Kegen
  • Kentau
  • Kishkenekol
  • Cobden
  • Kokpekty
  • Koktobe
  • Kokshetau
  • Komsomolsk
  • Korgalzhyn
  • Kordai
  • Kostanay
  • Kulan
  • Kulsary
  • Kurchatov
  • Kurchum
  • Kuryk
  • Kyzylorda
  • Lenger
  • Lisakovsk
  • Makat
  • Makinsk
  • Mamlyutka
  • Mangistau
  • Martuk
  • Mahambet
  • Merke
  • Miyaly
  • Moyynkum
  • Novoishimsky
  • Nura
  • Osakarovka
  • Otegen batyr
  • Pavlodar
  • Peremetnoe
  • Petropavlovsk
  • Presnovka
  • Priozersk
  • Ridder
  • Ore
  • Saykyn
  • Saran
  • Sarkand
  • Saryagash
  • Sarykemer
  • Sarykol
  • Saryozek
  • Satpayev
  • Saumalkol
  • Families
  • Sergeevka
  • Smirnovo
  • Stepnogorsk
  • Stepnyak
  • T.Ryskulov
  • Taiynsha
  • Talgar
  • Taldykorgan
  • Talshik
  • Taraz
  • Taranovsky
  • Taskala
  • Tekeli
  • Temirlanovka
  • Temirtau
  • Terenkol
  • Terenozek
  • Timiryazevo
  • Torgai
  • Toretam
  • Turkestan
  • Ubagan
  • Uzunkol
  • Uzynagash
  • Will
  • Ulken Naryn
  • Ulytau
  • Uralsk
  • Urdzhar
  • Uspenka
  • Ust-Kamenogorsk
  • Usharal
  • Ushtobe
  • Fedorovka (village)
  • Fedorovka (village)
  • Fort-Shevchenko
  • Khromtau
  • Chapaevo
  • Chingirlau
  • Chundzha
  • Shalkar
  • Scharbakty
  • Shardara
  • Shaulder
  • Shakhtinsk
  • Shayan
  • Shelek
  • Shemonaiha
  • Shetpe
  • Shieli
  • Sholakkorgan
  • Shortandy
  • Shu
  • Shubarkuduk
  • Shymkent
  • Schuchinsk
  • Ekibastuz
  • Emba
  • Yavlenka
1418
call
centre

Archive

FREQUENTLY ASKED QUESTIONS


  • 1. In what terms agent should transfer compulsory pension contributions? How to find out for which period the pension contributions were transferred in March? Am I correct to suggest that these were for February?


  • 2. What does one need to open individual pension account for compulsory pension contributions, compulsory occupational pension contributions?


  • 3. What documents are required to apply for opening an individual pension account for compulsory occupational pension contributions (COPC) by a branch (representation) of COPC payment agent?


  • 4. What documents are required to apply for opening an individual pension account for compulsory occupational pension contributions (COPC) by subjects of small, medium and large businesses as COPC payment agent?


  • 5. What documents are required to apply for opening an individual pension account for compulsory occupational pension contributions (COPC) by non -resident legal person acting via permanent establishment on territory of Kazakhstan as COPC payment agent?


  • 6. What documents are required to apply for opening an individual pension account for compulsory occupational pension contributions (COPC) by an sole proprietor (IE) as COPC payment agent?


  • 7. What documents are required to apply for opening an individual pension account for compulsory pension contributions (COPC) for under-age persons?


  • 8. What rights do contributors of compulsory pension contributions, compulsory occupational pension contributions, agents of compulsory pension contributions, compulsory occupational pension contributions payment have?


  • 9. What obligations are assigned to agents of compulsory pension contributions, compulsory occupational pension contributions payment?


  • 10. Can foreigners and apolides – permanent residents of the Republic of Kazakhstan file an application on opening of an individual pension account for compulsory pension contributions, compulsory occupational pension contributions and sign a pension provision agreement through voluntary pension contributions?


  • 11. How do legal counselors, private enforcement agents, private notaries, professional mediators and sole proprietors participate in accumulative pension system?


  • 12. At what cost do compulsory pension contributions generate in the period of maternity leave?


  • 13. Is it possible to pay pension contributions in favor of family members and friends?


  • 14. How can I get an Individual Pension Account statement?


  • 15. Who are exempted from compulsory pension contributions payment into the Unified accumulative pension fund?


  • 16. I signed the pension provision agreement basing on my ID. Can I use my passport of the citizen of Kazakhstan with no patronymic indicated to sign an addendum on informing method change / determination?


  • 17. Whom are compulsory occupational pension contributions transmitted to, in what amount?


  • 18. When it is possible to receive pension benefits from the pension accumulations through voluntary pension contributions?


  • 19. When it is possible to receive pension benefits from the pension accumulations through compulsory pension contributions?


  • 20. When it is possible to receive pension benefits from the pension accumulations through compulsory occupational pension contributions?


  • 21. Pension annuity – what is it?


  • 22. How to apply for and receive pension benefits from UAPF due to departure (emigration) for permanent residence outside the territory of the Republic of Kazakhstan?


  • 23. Can you tell me what amount of pension accumulations can receive from 01.01.2018 a man who was born on 20.03.1955?


  • 24. Explain please some novelties, like payment schedule. I retired on 14.02.2017 and received from UAPF KZT 789,347.00 in a lump sum. In 2018 I am supposed to get another part of my accumulations. Would these changes in the legislation affect me? If yes, then why would they?


  • 25. Explain me please new order of pension benefits payment that comes in force from 01.01.2018. What is the maximal possible benefit amount in 2018?


  • 26. Hello! How they shall return pension accumulations from the International Bank of Azerbaijan (IBA) and in what terms?


  • 27. Which second tier banks deliver bank services on pension accumulations payment with no commission withheld from beneficiaries?


  • 28. What are current details for CPC and COPC transfer?


  • 29. What documents are required at departure (emigration) for permanent residence outside the territory of the Republic of Kazakhstan taking into account changes put into the Rules of documents processing for departure for permanent residence outside the territory of the Republic of Kazakhstan by Resolution of Government as of 29.09.2017?


  • 30. How sole proprietors pay pension contributions?


  • 31. What is the procedure of pension accumulations payment to foreigners that are deported in accordance with the decision of internal affairs bodies of the Republic of Kazakhstan ?


  • 32. Should I pay compulsory pension contributions from my educational maintenance allowance if I am: - a Bolashaq program student, - a postgraduate student, - an undergraduate student?


  • 33. A contributor died in 2006. How can I find out if he had any pension accumulations? Is it compulsory to take official certificate of inheritance or we can apply for burial expenses taking into account that heirs don’t know whether deceased had an account in UAPF or not?


  • 34. Is it possible to sign pension provision agreement using passport of the Republic of Kazakhstan? Also is it possible to get a duplicate of the agreement with passport of the Republic of Kazakhstan if the agreement was signed with ID?


  • 35. I received e-mail message from UAPF in respect of changes in the pension legislation from 01.01.2018. I have pension accumulations and I reached the age of retirement on 27.07.2012. What shall I do, can I apply to withdraw my accumulations at any time?


  • 36. If a woman reaches age of retirement in December 2017 can she apply for pension benefits in 2018? Would her retirement be postponed for six months in accordance with new standards of pension legislation?


  • 37. In accordance with the Rules IDs of natural persons including due to their emigration from Kazakhstan shall be destroyed by respective commission of Internal Affairs at least once a month. However some contributors say that putting of information on ID’s invalidity takes longer than 2 months. Why information on documents termination is not fixed in the National Database in proper time? And what is the exact term for this information to be put into the National Database?


  • 38. All required migration procedures were executed in established order, invalid documents destruction acts were issued and sent to MIA RK. But several months passed and status in PA SDB is not updated. So can we present documents confirming fact of departure with all required documents for pension accumulations payment?


  • 39. Hello. 18/08/2017 I got permission for departure for permanent residence outside of the territory of the Republic of Kazakhstan. When I applied to UAPF for pension accumulations payment I was refused because the status in NP SDB was not changed. I inquired migration police to specify further actions. They told me to wait. So I have two questions: 1) Can I found out about status update in NP SDB without inquiring UAPF? 2) What standard legislative acts regulate terms of corrections putting into NP SDB due to departure for permanent residence outside of the territory of the Republic of Kazakhstan?


  • 40. Hello, dear UAPF! I m a resident of RK but at present I work in RF in St Petersburg in French and Russian company that guarantees my social, pension and medical security in accordance with the legislation of RF. I need a credit card. In accordance with the legislation of RF I can’t issue a credit card because one of requirements is RF residence. I m in RF only under my contract and temporary migration registration upto March 2018. I need to confirm my income in order to receive a credit card in RK which is also impossible because my pension accumulations are generated in the Russian pension fund. My request is as follows: Is it possible to UAPF to confirm my solvency to STB (ex. Qazkom for I need American Express) in Kazakhstan basing on RPF statement, certificate from my work place and my contract?


  • 41. Were there any cases of pension accumulations payment due to loss of citizenship? Is it a true and what changes are expected in legislation in this connection?


  • 42. Do you know that there is an agreement between countries stating that pension contribution of a Kazakhstani working in another country return to Kazakhstan after finishing work?


  • 43. I worked in Baykonur before September 2005 and my pension contributions were transferred into the State Pension Fund of RF. They gave me their insurance certificate. How can I require these accumulations to be transferred into UAPF?


  • 44. Is it true that starting from 2018 pension accumulations in UAPF are not to be given to contributors emigrated to Russian Federation but to be transferred into the Pension Fund of RF?


  • 45. Hello! New rules of pension accumulations payment come in force from January 01, 2018. Will there be any changes for those departed for permanent residence like in respect of a lump sum payment?


  • 46. In accordance with the Rules IDs of natural persons including due to their emigration from Kazakhstan shall be destroyed by respective commission of Internal Affairs at least once a month. However some contributors say that putting of information on ID’s invalidity takes longer than 2 months. Why information on documents termination is not fixed in the National Database in proper time? And what is the exact term for this information to be put into the National Database?


  • 47. All required migration procedures were executed in established order, invalid documents destruction acts were issued and sent to MIA RK. But several months passed and status in PA SDB is not updated. So can we present documents confirming fact of departure with all required documents for pension accumulations payment?


  • 48. How legally incapable person can receive statement being in the Special Social Center No.4?


  • 1. Что необходимо для открытия индивидуального пенсионного счета за счет обязательных пенсионных взносов, обязательных профессиональных пенсионных взносов?

    2. Существуют ли какие-либо гарантии сохранности пенсионных накоплений?

    3. Какими правами обладают вкладчики обязательных пенсионных взносов, обязательных профессиональных пенсионных взносов, агенты по уплате обязательных пенсионных взносов, обязательных профессиональных взносов?

    4. Какие обязательства закреплены за вкладчиками  обязательных пенсионных взносов, обязательных профессиональных пенсионных взносов, агентами по уплате обязательных пенсионных взносов, обязательных профессиональных пенсионных взносов?

    5. Могут ли иностранные граждане и лица без гражданства, пребывающие на территории Казахстана подать заявление об открытии индивидуального пенсионного счета за счет обязательных пенсионных взносов, обязательных профессиональных пенсионных взносов, заключить договор о пенсионном обеспечении за счет добровольных пенсионных взносов?

    6. Каким образом участвуют в накопительной пенсионной системе адвокаты, частные судебные исполнители, частные нотариусы, а также индивидуальные предприниматели?

    7. За счет чего должны формироваться обязательные пенсионные взносы  в период декретного отпуска?

    8. Можно ли осуществлять отчисление пенсионных взносов в пользу своих близких?

    9. При каких условиях можно получать выплаты из накоплений, сформированных за счет добровольных пенсионных взносов?

    10. Каким образом можно получить выписку со своего индивидуального пенсионного счета?

    11. Кто освобождается от уплаты обязательных пенсионных взносов в Единый накопительный пенсионный Фонд?

    12. При каких условиях можно получать выплаты из накоплений, сформированных за счет обязательных  пенсионных взносов?

    13. Кому перечисляются обязательные профессиональные пенсионные взносы, в каком размере и как их получить?

    14. Что такое пенсионный аннуитет?

    15. Я заключал договор с пенсионным фондом на основании удостоверения личности. Могу я использовать паспорт гражданина РК, в котором не указано отчество, при подписании соглашения на изменение/определение способа информирования?

    16. По вопросу начисления ОППВ работникам предприятия

    17. Пенсионные выплаты из ЕНПФ в связи с выездом на постоянное место жительства за пределы Республики Казахстан