SAPF is a socially responsible organization, adherent to the principles of accountability, transparency, ethical behavior, respect for stakeholders interests, respect for the rule of law, and respect of human rights; and our members include all working population of the country.
Major strategic Goals and Tasks:
1. Building public trust to SAPF as to a sustainable accumulative pension system operator
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Financial education of Kazakhstan people in the area of pension provisions
Development of the package of pension services
Building of an impeccable reputation through communications system
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2. High-quality customer service conforming with the best practices standards
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Development of individual-oriented service system
Increase in number of SAPF electronic services subscribers
Building a team of professionals
Enhancement of infrastructure and IT
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3. Safety and growth of pension savings at SAPF
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Transparent management of SAPF members‟ accounts
Efficient management of SAPF members‟ pension assets and accounts
Implementation of the new notional pension savings component since 2018
Building an integral risk management system in SAPF
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